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    Helping Illegal Home Depot Workers Get Jobs Faster

    Day Laborers at store around truck

    I don't care if they're in the United States legally or not, I respect people who make the attempt to work.

    If you wake up and stand in a hot/cold parking lot for hours for the chance to MAYBE get a $10/hour job doing boring ass grunt work....I respect that.

    This is the daily life of day laborers.

    Pretty much every single day they stand outside of stores such as Home Depot in hopes a building contractor needs some extra help.

    I wondered if a little copywriting could help these guys get work quicker.

    So I decided to try a little experiment.........

    I would like to acknowledge my good friend David Gonzales from Internet Marketing Party for his help in this experiment.  He's a real Mexico Person who speaks fluent Mexico and 100% of the communication I had with all these guys was through him.

    For this experiment he's the Mexican Neville!

    David GonzalesDavid Gonzales (This picture is completely un-altered in any way).

     

     

     

    What We Want To Accomplish:

    We'd like to see if we can help the dudes that stand on the street corner to work as day laborers get work quicker.

    Whatever method we come up with would have to be:

    • Repeatable across the country.
    • Cheap or free.
    • Simple enough to replicate by anyone.

     

     

     

    My Hypothesis: It's too complex and intimidating to hire from this market:

    Here's my original hypothesis:

    I think a HUGE problem that prevents people from utilizing these groups of able-bodied men for work is that it's super intimidating and scary to pull up to a group of them.

    They themselves don't look intimidating, but this is what happens soon as you pull up:

    Day Laborers Swarming Car

    You get freakin' SWARMED.

    This is actually a SMALL group of guys who broke away from talking to us to go see if the person in this car needed some day laborers (two guys ended up going with this car).

    Me and David both pulled up in black Lexus cars to a gas station, and before we could get out of our cars we both had 10+ dudes swarming each car.

    I ain't gonna lie, when 10 sorta-scrubby looking dudes surround you SOON as you park, your natural defense mechanisms go up.

    If a house-mom from the suburbs wants to hire some people to paint her house, she'd NEVER IN A MILLION YEARS use this method.

    It's too chaotic.

    It's too intimidating.

    It's too uncertain.

    I originally wanted to make binders showing their previous work, but this is a lot of work and money (and quite frankly, most of these guys have no specific skills to show off).

    So my hypothesis was that if each guy carries a small sign with their name and basic skills listed on it, you could easily choose who to pick.

    This way you can see which skills they have right away:

    day laborer signs

    So in the beginning, I was hoping to go talk to these guys and make them all signs.  I even brought markers and paperboard in my car.

     

     

     

    Where to Find Day Laborers:

    It was kind of hard to figure out online where these guys stand.  This isn't exactly a well-documented operation.  So we went off basic memory.  There were a few locations such as outside of Home Depot's where these guys always hang out at.

    We found an old torn-down Home Depot where across the street at a gas station these guys hang out.  So on a Wednesday morning David and I found the spot, we both pulled up into the parking lot of a gas station where these day laborers stand, and immediately were SWARMED by guys asking us (in Spanish) if we needed some help.

    "TRABAJO?  TRABAJO?  TRABAJO?" is all I heard.  (It means "Work?").

    The demographics of these guys were:

    • All men.
    • Primarily Mexican, Honduran, or Cuban.
    • Very few spoke English. At max some knew some basic English words.
    • Almost 100% are undocumented workers.
    • Age range from 22 to 65.

    We ended up speaking to a group of about 15-25 guys for an hour.

    We had to move parking lots when the owner of the gas station forced us to leave.

    There were 4 guys who were still interested in speaking with us, and talked with us for another full hour:

    Day Laborers ExperimentDavid, Neville, Laborer Dudes (for privacy reasons I chose to obscure their faces).

    We learned a lot from these guys about how this whole undocumented worker system operated. Here's what we learned about how this hiring "marketplace" works:

    How to hire day laborers (The Process):

    So here's what we learned about hiring a day laborer:

    At the specific corner we went to, they say about 40 people show up per day and wait around for work.  About 10 contractors or people will come through per day requesting workers.  This means about 15 - 20 of these guys will get picked up for work in a given day.  The others will not get work at all.

    They would call the contractors looking for help "Jefe's" which translates to "Bosses."

    They estimated about 30% of the "Jefe's" (Bosses) that pick them up are genuine and good people that pay them a fair wage.

    They estimated about 70% of the Jefe's try to weasel out of paying them, or blatantly lie about the work. For example a Jefe will imply they are going to pay someone $10/hour for work, then at the end of a 9 hour workday they'll say, "Here's your $10" and leave.  If the worker tries to protest or ask for more, the Jefe will call immigration.

    We heard story-after-story from these guys about how contractors would take them 2 hours outside the city, make them do backbreaking work, not offer any food/water/restrooms, pay them only 10% of what was agreed, and then leave them 2 hours outside the city with no way to get home.

    The workers essentially have zero recourse since they are undocumented workers.

    Another common scam is a contractor will say they are hiring them for only 2 hours to do easy air-conditioned cleaning work inside an office building.  When they get to the job site, the contractor then makes them do backbreaking work like manually pick-axe concrete for the same price and many many more hours than agreed.

    Since most of these guys sometimes have a total of $3.00 to their name, there's not much they can do besides accept the money and do nothing.

    What to Pay Day Laborers:

    The standard rate for a day laborer seemed to be between $10/hour and $12/hour.  The Jefe's they liked would pay them $10/hr for a full 8 hour workday.

    If someone were to hire a day laborer, to NOT be a completely terrible person it'd be common courtesy to:

    • Give them water.
    • Let them have access to a restroom.
    • It's not required, but lunch or some food would be nice.
    • Drive them back to the location you picked them up at.

    The other way to pay is to offer a set price for the work.  Maybe tell them you'll pay $50 for someone to paint a wall or move some lumber, and they will tell you who is willing to go for that price.

    How Can We Help:

    OK, so we know there are problems with this broken marketplace:

    • PROBLEM: The day laborers have no idea if a bad contractor will screw them over.

      SOLUTION: This problem has been solved by "ratings."  Amazon uses ratings to rate good/bad products.  Yelp uses ratings to rate good/bad restaurants.

    • PROBLEM: There's no way to get hired again by the good Jefe's except through luck.

      SOLUTION: This problem can be solved by giving the Jefe their contact information.

    • PROBLEM: There's no way for a Jefe to know what skills a worker has.

      SOLUTION: This problem can be solved by holding a sign with their skills.

    As we all were talking, I kept explaining (through the translation of David) how I think they should all keep little signs with their skills on it. This idea was rejected over-and-0ver, and quite honestly, I was a bit frustrated.

    It's like they didn't even WANT to try.

    There were two main mis-conceptions they had:

    1.) The signs I was suggesting made them look like they were begging on the side of the road, which is illegal in that area and could get them arrested.

    --and--

    2.) The signs I was suggesting would take away work from their fellow day laborers.

    THIS WAS A HUGE ISSUE FOR THEM.  They were shockingly loyal to one another, and anything that gave one guy an advantage over another they absolutely rejected.

    I kept persisting this method wasn't designed to screw over their friends, but rather make the whole marketplace more efficient.

    So then David pulled a business card out of his pocket as a demonstration of how the sign would work, and something shifted.

    When the conversation moved to them giving out business cards, they 100% agreed that would be a great idea!!

    However one guy pulled out his wallet and showed us he literally had $3 in TOTAL MONEY.  He couldn't afford business cards, or even knew how to get them made.

    Well fortunately we could maybe help them with that buy either paying for their business cards, or printing them out!

    So let's try a field-test of this business card idea.....

     

     

     

     

    Perform An In-Field Test by Printing Business Cards:

    So one thing that would help these guys tremendously is if a good Jefe needed work, he could simply text or call them for work.  100% of the guys on the corner had smartphones, so calling or texting wasn't a problem.

    It was actually a big revelation that the workers and contractors almost never traded contact info.  I explained to them how giving out business cards to the good Jefe's would dramatically increase their chances of getting a call or text from one of them asking for more help.  Perhaps even higher-paid specialized work.

    Four guys were down to try this out.  So we made some business cards for each of them.  I just bought a pack of Avery Business Card paper and printed them out manually on my inkjet printed (I purposely did not buy them online because it was 1.) too expensive for most of these guys and 2.) a lot of them don't have credit cards to buy stuff online.

    So we manually started making 4 different business cards for 4 different guys:

    It was pretty simple to make each business card using Avery Templates:

    Day Laborer Business Cards

    It took about 5 minutes to write out and print out each set of business cards (30 business cards each):

    Day Laborer Business Cards

    In a few minutes we got all the business cards printed:

    Day Laborer Business Cards

    I texted the day laborer dudes asking if I could come by the gas station and deliver their business cards, and surprisingly two of them were at David's house painting!  He was undergoing a big remodeling of his house and needed help, so he hired a couple of the guys:

    Giving business cards to day laborers

    So now armed with business cards these guys can "sell" their laborer more effectively without having to be at that street corner:

    Day laborer business cards jefe

     

     

    We then asked about skill level.  One guy was skilled at leveling entire foundations of houses. One guy was great at woodworking and cabinet building.

    I was curious if he had photos of his work, and he was proud to show it! Here's some pics he texted me:

    Cabinet and wood work

    Not bad huh?

    What's interesting about this is a lot of these guys have specialized skills which go completely under utilized.  This guy can do great woodworking and cabinetry, but since his sole way of getting business is standing at a gas station corner hoping for someone who needs day laborers, he's relegated to digging holes for fence posts and busting up chunks of concrete with a pick axe.

     

     

    Sincerely,

    Neville Medhora

     

    P.S. What else do you think these guys could do to get more work?  Let me know in the comments!


    User Feedback

    Recommended Comments



    Guest Neville

    Posted

    Hey Bosco, they actually have places like this for day laborers, but one's that are here legally with papers. The undocumented ones are the guys that stand on the corner.

    I'm not sure what a good solution for this is. My only hope is they can start finding more regular work through the use of the business cards.

    Link to comment
    Guest Neville

    Posted

    Hey G, I agree in making a portfolio of some sorts. I think a physical one, or something on their phone would be best.

    ALL of these guys had pictures of their work, so it wouldn't be too difficult!

    Link to comment
    Guest Neville

    Posted

    Thank you Jacob!

    I could DEFINITELY tell that learning English was an enormous asset. I mean if I go live in China and can't speak Chinese, it'll definitely negatively effect my ability to connect and work.

    I asked these guys if they use YouTube to learn English, and one guy said yes, but he ran out of data on his phone to continue.

    I think a free English program would be cool if it could be accessed for free over wifi.

    Great story about your grandfather Jacob, possibly shirt-worthy!

    Link to comment
    Guest Neville

    Posted

    Hey Arnaud, THAT would actually be a pretty good idea! They can't watch too much YouTube due to data costs, so this would be pretty cool :)
    Link to comment
    Guest Neville

    Posted

    I wouldn't want to perma-set their prices on their, but I bet they could write the prices on there, that could be a good idea!
    Link to comment
    Guest Neville

    Posted

    It's unlikely one of these guys would outrank larger companies for this stuff, but thank you for the suggestion. Their level of tech knowledge is generally pretty low.
    Link to comment
    Guest Neville

    Posted

    True they could do this....the major problem is there's several spots these guys hang out in, so they go between them undetected. Also a lot of these guys will sometimes be willing to take ANY amount of money than nothing.

    This means some guys won't go with a certain Jefe they know pays badly, but someone will always be desperate enough to do it.

    Link to comment
    Guest Neville

    Posted

    Thank you Lara, I appreciate the kind words! Hopefully the experiment is fun for us, and super useful for them in the long run.
    Link to comment
    Guest Neville

    Posted

    Than you Cindy. It's definitely a tough situation for these people, and I think even with the business cards it will still be a tough life.

    Being illegally in the country AND not speaking English is a huge negative, and will most likely keep them at the bottom of the economic barrel.

    I actually think the biggest thing for a lot of these guys would be first learning English. That gives a person an enormous advantage, more than a business card ever could.

    Link to comment
    Guest Neville

    Posted

    Thanks Kendra! When I published the post, I knew there would be some people (albeit a very small weirdo minority) who would take it as some sort of political thing, but ultimately I have control over these comments, and I've removed most of the flat-out dumb comments that add zero value.

    The point is I respect it when people come here with the intention of working hard. That adds to the economy rather than takes from it, so hopefully this experiment results in a few people getting the opportunity to work more!

    Link to comment
    Guest Neville

    Posted

    Hey Terence, cool you've used these laborers before!

    That's why I wanted to help out, I highly respect anyone who puts up with these crazy conditions just for the opportunity to work.

    None of these guys are holding a sign begging for money, they are willing to do hard labor just for a buck.

    Thanks for chiming in Terence!

    Link to comment
    Guest Neville

    Posted

    Hey Douglas, I agree at some point an app with a payment system like BitCoin could work at some point in the near future.

    The problem is some of these guys are so desperate for ANY money at all, they'll willingly go with bad contractors. So even though there are bad Jefe's, someone will almost always go despite knowing that.

    Link to comment
    Guest Neville

    Posted

    Hey Rick, I like the idea people have for an app, unfortunately there's a lot of reasons an app like this hasn't taken off for this specific market (undocumented workers).

    However on sites/apps like TaskRabbit and ThumbTack this labor marketplace problem has essentially been solved.

    Link to comment
    Guest Neville

    Posted

    Hey Ann, actually Home Depot and Lowe's both have free classes for a huge variety of free classes:

    http://www.homedepot.com/workshops/

    I think a major problem is not the skill level, but that these guys don't speak English and are here illegally. This narrows down their scope of work to mainly low-paid labor jobs from smaller contractors.

    Link to comment
    Guest Neville

    Posted

    Hey there Denise! The 2nd part of this experiment would actually be exactly this (sans the windshield part).

    For example: One guy sent me a bunch of pictures of all the cabinets and woodwork he did. He's fantastic at cabinetry and woodwork, but is lumped into the "general labor" category along with everyone else.

    To break this mold, we wanted to make him a regular size sheet of paper (so it's easy to duplicate) as a "large business card" with all his previous work on it.

    This way he can hand these out to the Jefe's and they can SEE his workmanship and give him a call if they ever need some experience woodworking help.

    Link to comment
    Guest James Krawczyk

    Posted

    Great POST!!!! there are folks begging to work... And that's what this great nation needs!!!
    Link to comment
    Guest Terry Rossi

    Posted

    Neville,

    great post. I have actually been the Jefe before when I had a couple of commercial greenhouses. It was always rough to communicate. I didn't read all the comments but I would think that one of the big problems the laborers have with el Jefe is communications. Hard to communicate that your a great woodworker if you can't communicate with your boss. The biz cards will definately help with that but maybe something like google translate would too.

    Link to comment
    Guest Neville

    Posted

    Hey Terry, that's awesome you have some experience with these guys! The English thing was definitely the #1 thing I noticed, but it was a little out of my scope for this experiment to help with that.

    If you go to a country and can't communicate with 90% of the population (especially the employing population) it's definitely going to be harder to get work.

    Link to comment
    Guest Neville

    Posted

    I agree James, I'm down to help people who WANT to work!
    Link to comment
    Guest Ginger

    Posted

    The business cards are the best idea. Apps won't work due to becoming an easier target for deportation. I would add on the cards on the phone/text part "to request photos of my work text the word "photos" to xxx-xxxx"
    Link to comment
    Guest Brian McGrail

    Posted

    I have used daylaborers for decades. Even though I have a HUGE benefit Speaking Spanish fluently Mas o menos Pedro poco mas de menos. More or less but a little more than less.

    caution to homeowners seeking help, the group will say they know how to do whatever task you are looking for just to get the job. therefore, wait until one of them point to another in the group. That is usually whom you want to hire.

    If you need heavy lifting, grunt work get the heavier set guys. Slower but able bodied. Lawn work, thinner guys move quicker. These are usually good decision makers too. just my experience.

    If you find someone you are comfortable with, ask for a phone number for future jobs. Meet them at a McDonald's. No pack FEAR animosity. And a surprise $5 breakfast purchase will establish a good trusting work relationship.

    don't haggle over what to buy. pick up your person, hit drive thru. order egg mcmuffim, hash browns and orange juice. when McDs employee hands you the bag, take it, and w/o hesitation hand it to your guy. You just became President of the Company. They will work HARD for you. You cared about them for a minute. NO ONE DOES.

    PS They can ALL PAINT. Thinner guys are better at ladders.

    Link to comment
    Guest Brian McGrail

    Posted

    If they are looking to paint, wear painters hat n painted on clothes while waiting. makes it easy to single out.

    If Landscaping, Lawn work, go to thrift store buy shirt or sweatshirt w some industry related company's name or it. Easier for English speaking prospective employer.

    Masoners are tradesmen.

    just have a business card.

    on back list the other stuff you can do.

    If the job is something they are good at, the pack is on both sides at the Windows. Go tap not bang on the hood of the car. point to your chest. back up while hand signaling the driver to pull the car forward and follow you. as the pack drops off, go to the passenger window and discuss. They will hire you... you just removed the pack mentality and controlled their chaos

    Link to comment

    Glad I came across this as I've always wondered 'how to hire'. This is fairly recent, so I know the going rate now thanks to your blog. I'm more the paranoid type (probably watch too many murder mystery shows lol). Is there someone type I should avoid? Like an outcast standing by himself?

    I was also thinking to show pictures of what i need done and how i want the end project to look and also bring my son with 2 yrs of high school Spanish with me to make communication easier. Also, What time do they show up in the morning during the week and weekends?

    Thanks in advance for any insight.

    Link to comment



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